Order cancellation and refund policy

If you want to cancel an order, these are the steps to follow.


If you want to cancel but the Card deck has been already sent, you will need to wait until you receive the parcel, then contact us via email here: info@anandaoracledeck.com and we will explain you how to proceed.


Contact us as soon as possible via email and tell us the reason why you want to cancel. You can email us here: info@anandaoracledeck.com


If for some reason the Card deck has arrived damaged, take some pictures showing clearly the damage and send those pictures to this email: info@anandaoracledeck.com


After checking the pictures and see the damage, we will contact you  and proceed with the refund process.